Return & Refunds
1. Eligibility for Returns
- Returns are only accepted if the product is damaged or defective upon delivery.
- Customers must report any issues within 24 hours of receiving the product.
- The item must be unused, in its original condition, and with all tags intact.
2. Return Process
- To initiate a return, contact our customer support team with your order details and clear images of the damaged or defective product.
- Once your return request is approved, our team will provide further instructions on how to proceed.
3. Refund Policy
- Refunds are only applicable for products that cannot be replaced due to unavailability.
- Refunds will be processed through the original payment method used at the time of delivery.
- Please allow a reasonable processing time for the refund to be completed.
4. Contact Us
For any questions regarding returns or refunds, feel free to reach out to our support team at [email protected].