Shipping Policy

At Xela Stitch, we strive to deliver your orders quickly and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.

1. Delivery Method

• We offer cash on delivery for all orders.
• Orders will be shipped to the address provided at checkout. Please ensure all details are correct before placing your order.

2. Shipping Time

• Orders are processed within 1-3 business days after confirmation.
• Delivery times may vary depending on your location, typically ranging from 3-7 business days.
• Unexpected delays due to weather conditions, logistics issues, or other circumstances may occur.

3. Delivery Charges

• Shipping fees, if applicable, will be mentioned at the time of checkout.
• Any additional delivery costs due to remote locations or special handling will be communicated before dispatch.

4. Damaged or Missing Items

• If you receive a damaged product or if any item is missing, please contact us within 24 hours of delivery with clear images for verification.

For any questions regarding shipping, feel free to reach out to our support team at [email protected].